Job Description
Come work with us at Ascential Technologies!
Innovate. Create. Automate.We are your seamless partner across complex product lifecycles.
With 70+ years of end-to-end experience, 2,300+ experts, and over 40 locations across the globe, Ascential leverages the power of science and technology to accelerate innovation and improve health and safety across the globe.
Revenue Operations Manager - Life Science Industry The Revenue Operations Manager leads and executes key revenue operations activities to drive sales and marketing execution. This role acts as the 'eyes and ears' that can bridge the gap between sales / marketing and central revenue operations. Further, the Revenue Operations Manager plays a critical role in helping the Chief Commercial Officer (CCO) make strategic decisions, analyze region performance, implement and manage better processes to help drive efficient execution, drive revenue growth and improve customer satisfaction.
Key Responsibilities: Managing Annual Planning Process : Maintains ownership of region opportunity modeling for customer opportunity identification, incorporates up-to-date regional market trends, insights and market research. Provides direction to region resources on what locations or opportunities to focus their time on to capture new opportunities. Provides central revenue operations with market intelligence to support centralized opportunity modeling
Territory Design and Quota Setting : Executes the territory design process to identify territory gaps, performs workload analysis and ensures balanced territories. Helps regions execute the standardized quota setting process. Conducts quota allocation analytics to support finance, region sales teams, etc.
Coverage Strategy and Compensation : Maintains documentation for coverage mapping, analyzes regional end user data (sales, products, buyer behaviors, industries, etc.) to identify potential future gaps, informs strategy and ensure optimal coverage to end user accounts. Ensures the region has the right number and mix of FTEs to effectively capture identified opportunity and cover the market. Manages the compensation of reps to ensure comp. practices are aligned to strategic business objectives.
Sales System Management: Partners with VP Marketing on the CRM (Salesforce) and identifies instances of best practices and shares those best practices with the team.
Process Implementation, Continuous Improvement and Training: Implements and governs numerous processes and best practices, ensures the required roles are executing their assigned tasks, reports back to sales and marketing leaders, provides training as needed. Includes: lead to order management process and associated activities, pipeline management / analyses, rules of engagement etc. Identifies regional needs for training and enablement tools
Systems, Tools and Data: Establishes the business requirements for systems and tools used by sale and marketing teams; gathers feedback from systems / tool users, partners with IT to launch, maintain and improve tool user experience, data quality and usefulness of data to meet the end user and partner needs.
Data Analysis & Reporting: Analyzes and creates reporting for sales and marketing teams on performance management, end user segmentation, pipeline management, forecasting and compensation planning
Key Accountabilities: Execute planning and sales + marketing key operations and enablement activities to improve regional sales and marketing efficiency and execution
Manage the development and implementation of the quota setting process, the compensation plans, and territory design
Contribute to the goal of driving end user experience by helping customers achieve optimal cutting outcomes
Adherence to centralized programs and processes
Act as conduit; ensures strong two-way communication between teams
- Identify and mitigate risks related to revenue operations.
- Implement controls to safeguard revenue and financial data.
Qualifications: - Bachelor's degree in Business, Finance, Economics, or a related field. Advanced degree or relevant certification (e.g., CPA, CFA) is a plus.
- 3+ years of experience in revenue operations, financial analysis, or a related role in the life science industry.
- Strong analytical and problem-solving skills.
- Proficiency in data analysis tools (e.g., Excel, SQL) and CRM systems (e.g., Salesforce).
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a cross-functional team environment.
- Detail-oriented with strong organizational skills.
- Knowledge of the life science industry and its regulatory environment is preferred.
Work Environment: This position typically involves working in an office setting, with occasional travel to other company locations or industry events. Flexibility to work remotely or on a hybrid model may be available depending on the company's policies.
Job Tags
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