Job Description

Ingredion is seeking a Technical Service Principal Technician to offer technical assistance and expertise in food and beverage applications, mainly to enhance their Sugar Reduction and Specialty Sweeteners Platform. This role involves collaborating with the Sweetener Tech Service, Sales, Business Development, and Marketing teams across the US/Canada, focusing on new product development and delivering solutions that add value to customers. The technician will develop food formulations and prototypes at pilot and lab scales, adhere to Good Manufacturing Practices, conduct research, respond to customer inquiries, support business growth, perform analytical tests, and compile technical reports under managerial guidance, with opportunities for career advancement within the team.

Core Responsibilities

• Produce demos, formulations, and prototypes to promote and showcase our Sugar Reduction and Specialty Sweeteners products and capabilities for trainings, webinars, customer visits, and tradeshows.
• Complete qualification and application testing protocols.
• Execute bench top and pilot plant projects to support customer initiatives and opportunities for our Sugar Reduction and Specialty Sweeteners Go-To-Market strategy, with guidance from the manager and team.
• Complete Sugar Reduction and Specialty Sweetener projects that generate technical information for product promotion and communication to our Go-To-Market team and customers.
• Utilize Project management, Food Science skills, and creativity to effectively and efficiently complete projects; manages projects to deliver on time.
• Develop an understanding of internal and external customers’ technical and innovation needs in order to provide relevant project suggestions and ideas; provide indirect or direct support to customers with guidance from the manager and team.
• Work across a broad range of food application categories to provide hands-on support for identifying Sugar Reduction and Specialty Sweeteners solutions and opportunities.
• Support pilot and production scale trials for internal and external customers.
• Build knowledge of the company’s technologies and their applications in customers’ products.
• Foster and build relationships with cross-functional teams of internal colleagues.
• Interact primarily with Sweetener Tech Service and extended Tech Service Team, Key technology functions, Sales, and Business development functions in US/Canada Region to serve as a collaborative team member
• Seek opportunities (training, projects, etc.) that develop knowledge and skills to become a stronger contributor.

Qualified candidate will have:

• Associate's or B.S in Food Science or equivalent technical field.
• Prior laboratory experience and basic knowledge of food lab protocols and lab safety are a plus.
• Knowledge of common food processes and food ingredients, food ingredient functionality, and specific sweetener knowledge is a plus.
• Solid organizational, presentation, verbal, and written communication skills (technical reports for internal and external distribution, presentations, etc.)
• Experience handling technical information desired. (i.e. food formulations, food processing specifications, pilot plant procedures, etc.) Demonstrated attention to detail and willingness to learn.
• Team player and eager to learn and grow.
• Innovative, self-motivated, and high level of enthusiasm for the job
• Highly organized, detail-oriented, and can multi-task
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to learn other platforms as needed.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability-mental or physical-marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Relocation Available:
No

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