Job Description

Area Manager - Amazon Last Mile - Team Lead Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com. Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents candidates with great challenges in dealing with front line management and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Role and Responsibilities: We are looking for experienced candidates to lead the Transportation team. Typical responsibilities will include: # Quickly understand the business issues and challenges of delivery operations; identify strengths/weaknesses and suggest areas for improvement. # Map business requirements, understand business processes, study and analyze workflows, design solutions, and prepare functional specifications. # Be data-driven, develop and report performance metrics, executive updates, forecasting, budgeting, and analysis to identify potential opportunities for improving Customer Experience. # Deep dive and acquire extensive knowledge of emerging industry practices and apply them when solving business problems. # Design, develop, pilot, and rollout enterprise-wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services, etc. Additional responsibilities may include: # Developing standard operating procedures. # Direct accountability for setting and meeting operational goals, strategic planning, and forecasting. # Leading a team of Team leaders and associates. # Leading process improvements. # Excellent stakeholder management skills. Demonstrated Abilities: We are looking for smart and analytical people, who are passionate about operations, to join the Delivery Operations team at Amazon India. This role is for those candidates who thrive on driving change, building an organization, and leading through others. Ideal candidates are expected to leverage their strong analytical skills and communication. Minimum Requirements: #2+ years of employee and performance management experience. # Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience. # Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. #1+ years of performance metrics, process improvement, or lean techniques experience. #J-18808-Ljbffr

Job Tags

Holiday work, Flexible hours, Shift work, Night shift,

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