Job Description
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.
JOB RESPONSIBILITIES - Schedules meetings
- Makes travel arrangements
- Plans events
- Completes management expense reports
- Responds to inquiries in writing and or verbally
- Pulls monthly reports
- Enters contract details into information system and maintains other related documents
- Orders and checks memorial to ensure accuracy
- Processes annual funeral home and cemetery license renewals
- Codes and scans invoices
- Processes accounts payable and other accounting support transactions
- Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members
- Schedules call-in appointments for Sales
- Files and maintains customer information
- Maintains office and facility supplies as well as fax machines, copiers and network printers
- Prepares daily schedules
- Administers HR processes including new hire paperwork, background checks and bonus processing
- Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
- Trains others on policies, procedures and new company initiatives
- Maintains a friendly attitude offering assistance and guidance to all persons entering the location
PRIMARY RESPONSIBILITIES: Provide exceptional customer service and actively assist with receiving marker orders
Process marker order forms as well as layout changes
Work with the maintenance department to install markers according to company policy
Be the cemetery's liaison with outside marker companies
Take ownership and follow through on pending marker orders
Excellent communication skills - oral and written
Typing and/or word processing, scanning
Strong organizational skills and the ability to multi task in a fast paced environment
Assist with phone calls and messages as needed
Willingness to take on additional or new responsibilities and tasks
JOB REQUIREMENTS & QUALIFICATIONS: Must be able to operate office equipment and computers with accurate results
Knowledge of typical software programs (word processing, spreadsheets, HMIS)
This position requires the ability to deal with privileged information in a confidential manner.
Professional business dress code required.
Motivated with great personality and concise attention to detail
MINIMUM REQUIREMENTS Education - High school diploma or equivalent
Experience - 3 years of experience working in a customer-focused and fast-paced professional environment
Knowledge, Skills and Abilities - Must have advanced computer, internet and word processing (typing minimum of 40 - 60 wpm) skills
- Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
- Ability to handle confidential and sensitive information with discretion
- Effective communication skills, both orally and in writing
- High level of compassion and integrity
- Ability to follow instructions and work with minimal supervision
Compensation: Salary: $20.00/Hr - $23.00/Hr
Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 91362
Category (Portal Searching): Administration and Clerical
Job Location: US-CA - Westlake Village Service Corporation International
Job Tags
Full time, Contract work, Temporary work, Flexible hours,